Customer Feedback

We love to make our customers happy and actively thrive on positive feedback; it makes us work even harder knowing that we are providing the best all round service that we possibly can!
We are of course always open to suggestions, so if you think we can improve in any way please do let us know via the Contact Us link, Thanks!
Some customers like to thank us personally for our service via email, a selection of which are below. We really do listen, and often change the way we operate in an aim to give you the best service possible. Thank you all for your feedback.

Tom from St. Albans – about

We ordered a bed from you which you kindly arranged to replace since the boxes were quite badly damaged in transit and likely the corners of the headboard too. The initial delivery and subsequent replacement were super quick, the customer service I received was exemplary (of particular mention was Louise C. who was outstanding) and we are delighted with our bed! I never leave feedback but on this occasion it was so warranted that I felt I must. It has been a refreshing pleasure to deal with your company!
Thanks very much

Catherine from Glasgow – about

Just want to say that my grandson loves his new bed and what great value for money it is. Also delivery was on point. Great service will recommend you to my friends and family. Thank you for making my grandson a happy sleeper. Great service guys.

Laura from Banbury – about

I would just like to say a huge thank you for the fantastic service I received from Comfibeds. As well as my new bed being a high quality, excellent product, the service was second to none. I had several texts and phone calls to inform me of the exact time of my delivery, meaning my day was not disturbed at all. The delivery staff were very polite and helpful. The one small issue I did have, a slightly damaged part which was still usable in the short term, was replaced the very next day once I had requested this by email. I cannot fault you at all and would be very happy to buy from you in the future and recommend you to others. Many thanks again.

Maggie from London – about

I am delighted with the bed .. and with the delivery service you use. The delivery service is so important in my experience (I’ve had quite a bit of experience in co-ordinating bed deliveries to rental properties) and your service was absolutely excellent.