Every order you place with us will be delivered free direct to your front door, except areas marked in Delivery Coverage at the foot of this page. The guidelines set forth below apply to NEXT DAY items as well as standard home delivery items. All products, unless specified in the item description, will be delivered flat-packed for self assembly. We work in partnership with a national delivery company and national carriers to ensure that your goods are delivered in pristine condition.
Standard deliveries are made on weekdays between 7.00am and 8.00pm. We do not accept any blame or liability for you removing or disposing of old beds or mattresses prior to our delivery. We do advise that you only dispose of old goods after delivery and acceptance of the new goods.
All goods must be signed for by you or your appointed representative. Please make sure anyone accepting your goods has read this page. The exception to this is delivery to business premises. Deliveries made to business premises will have your authority for anybody in the building to accept the delivery on your behalf. Comfibeds will accept no responsibility once the goods have been signed for at the requested address. We are unable to deliver to unattended premises or leave goods outside any address.
Deliveries made by national carriers will be delivered by one man and delivered to your front door. The services used will only deliver to the front door of the designated delivery address. This means that if you live in an apartment or a block of flats, the driver will deliver to the lobby of the building only. Please understand that the logistics companies are not insured to enter private premises.
We will do our level best to deliver your items to you within 7/14 working days unless it is stated differently in the product description for the item you are purchasing. Please read the product description carefully for the appropriate delivery time for each item. If no specific time has been specified we will deliver the item to you no later than 7/14 working days from the date you receive confirmation that the order has been processed. If there are any unexpected delays for whatever reason, we will inform you as soon as possible.
If you order more than one item your items will be delivered separately. For Example: If you order a item that states NEXT DAY delivery together with an item that says 3-5 working days, your first item will be with you within the next day and other item within 3-5 working days. If you need your items NEXT DAY, please do not mix NEXT DAY and non-NEXT DAY items in your basket. It is best to make separate orders as this will help avoid complications and delays. However where we can we will try our best to get all your items to you at the same time for your convenience. We are able to dispatch part of your order ahead of items that take longer to deliver at your request, however it is up to you to contact us to arrange this and you may incur a small delivery charge.